Returns & Exchanges
We want you to love your organic skincare; however, if you are not completely satisfied, you may return your items within 30 days of delivery. Products must be in their original, unopened packaging to qualify for a full refund or exchange.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Place the unused products in their original boxes and secure them in a shipping carton, ensuring you include the provided packing slip.
Ship to MÁDARA
Affix the prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing